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HamiltonBookHamiltonBook
HamiltonBook.com
Falls Village, CT 06031-5010
Company info...

Avg. Customer Rating
On-Time Delivery: (4.3/5.0)
Customer Service: (4.1/5.0)

Total Ratings Submitted: 19
Comments Shown Below: 18

-rate store-
  Note: Beginning 13-Sep-2002, we implemented a new policy allowing vendors to respond to customer comments.
  Customer Comments (18):

On-Time Delivery: (5.0/5.0)
Customer Service: (5.0/5.0)

Been using them for over 15 years. Great service, great pricing.

by anonymous [12-Sep-2007]

On-Time Delivery: (1.0/5.0)
Customer Service: (1.0/5.0)

Customer Service does not exist. They do answer emails. My credit card was charged, but never recieved my books!

by anonymous [19-Jan-2005]

On-Time Delivery: (1.0/5.0)
Customer Service: (1.0/5.0)

****************************** **** AVOID BY ALL MEANS ***** ****************************** I ordered my book 19 days ago. I have not received it yet!! I tried contacting customer service but they have no phone number to call and they do not reply to emails!

by anonymous [18-Jan-2005]

On-Time Delivery: (5.0/5.0)
Customer Service: (4.0/5.0)

Great price. On time delivery. Good customer service.

by anonymous [02-Apr-2003]

On-Time Delivery: (5.0/5.0)
Customer Service: (2.0/5.0)

I've been shopping Hamilton Bookseller since 1983. They used to be a truly great source of bargain books. Not anymore. Now their prices are at about the level of amazon.com with much less selections, very poor web site, no payment options and hardly any customer service at all. But when you order, they ship fast.

by anonymous [04-Dec-2002]

On-Time Delivery: (4.0/5.0)
Customer Service: (5.0/5.0)

Great prices for what they have in stock.

by anonymous [10-Oct-2002]

On-Time Delivery: (5.0/5.0)
Customer Service: (5.0/5.0)

I placed my order on 6/4. It was shipped on 6/4 and I received it on 6/12. Great delivery, great condition, and the best price!!!

by anonymous [11-Jun-2002]

On-Time Delivery: (5.0/5.0)
Customer Service: (5.0/5.0)

Just wanted to mention I was *very* pleased with my purchase. Ordered it on Monday evening, it was shipped Tuesday, and received it a few days later. And to top it off, it was the best price available. Definitely a company I will keep in mind next time. Thanks!

by gabesspam@yahoo.com [03-Jun-2002]

On-Time Delivery: (4.0/5.0)
Customer Service: (5.0/5.0)

Order arrived in 2 weeks, but was complete and in great condition!

by anonymous [13-Nov-2001]

On-Time Delivery: (5.0/5.0)
Customer Service: (5.0/5.0)

lowest shipping charge in the net

by anonymous [30-Oct-2001]

On-Time Delivery: (5.0/5.0)
Customer Service: (5.0/5.0)

Good source for out of print books. Not as competitive for other books. Good service.

by anonymous [26-Oct-2001]

On-Time Delivery: (1.0/5.0)
Customer Service: (1.0/5.0)

- No options to have traceable shipment of merchandise - Customer service failed to provide prompt answer and necessary info to trace a lost package - No phone number

by anonymous [09-Jun-2001]

On-Time Delivery: (5.0/5.0)
Customer Service: (5.0/5.0)

Simply the best bargain house in both selection and service

by mcilveen@adelphia.net [06-Apr-2001]

On-Time Delivery: (5.0/5.0)

i got my books in excellent condition and mush faster than i expected!!!

by anonymous [24-Mar-2001]

On-Time Delivery: (5.0/5.0)
Customer Service: (5.0/5.0)

Not only did I get a brand new book that retails at $29.95 for $12.95, I ordered it on 3/15, it was shipped 3/15 and I received it on 3/22! What a great find. I will definitely order again!

by anonymous [22-Mar-2001]

On-Time Delivery: (5.0/5.0)
Customer Service: (5.0/5.0)

Great price, great service. Maybe the big boys could use a lesson from this company.

by anonymous [18-Mar-2001]

On-Time Delivery: (5.0/5.0)
Customer Service: (5.0/5.0)

Confirmed order via email immediately and received order within a few days. Superb service. I will buy from this vendor again.

by dennisbenson@peoplepc.com [23-Feb-2001]

On-Time Delivery: (5.0/5.0)
Customer Service: (5.0/5.0)

Very impressed with the delivery of books I ordered for Christmas.

by anonymous [10-Feb-2001]


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