Order Info
Toll Free: 888-937-7004
Phone:
Fax: 503-221-9926
Hours: everyday 7a-7p (PST)
Address:
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Customer Service Info
Toll Free: 888-937-7004
Fax: 503-221-9926
Email: support@goodguys.com
Hours: everyday 7a-7p (PST)
 Live Customer Representative
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Payment Methods
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Cancellation Policies
You can cancel your order any time by logging into your profile account with your email address and password and cancel your entire order with the click of a button. If your order has already been shipped, simply refuse the order upon delivery.
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Payment Options
American Express
 Carte Blanche
Diner's Club
Discover Card
JCB
Mastercard
Visa
PayPal
Cyber Cash
First Virtual
Money Order
Check
Purchase Order
Other
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Return Policies
100% Satisfaction Guarantee
RMA Required?
Re-stock fee?
Merchant Pays Return Shipping
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Notifications
Order Confirmation
Shipping Confirmation
Unfulfilled orders (out-of-stock)
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Shipping and Prices
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Overview:
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goodguys.com will deliver your package at no charge via UPS ground shipping (excluding TVs). Delivery time typically takes 4 to 7 business days. You may upgrade (excluding TVs) to 2-day delivery (Blue) for a nominal charge. All Televisions 20" and larger include free curb-to-curb delivery to your home. We do not ship TVs to Hawaii and Alaska. TV delivery time typically takes 3 - 5 business days.
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Additional Info:
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Special Features
Secure Ordering/Payment System
Shopping Cart
Online Order Tracking
International Orders Available
Gift Wrapping Available
Other:
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